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Social Media Policy Tateyama Kurobe Kanko Co.立山黒部貫光株式会社

Social Media Policy

Tateyama Kurobe Kanko Co., Ltd (hereinafter referred to as “the Company”) will comply with this policy in operating its official social media accounts and in the use of social media by the Company’s employees. Please note that our social media policy may change from time to time as the social media environment changes and evolves.

1. Purpose of Social Media Participation

 Through social media, the Company aims to communicate information about the Tateyama Kurobe Alpine Route and the Company’s thoughts and ideas, so that as many customers as possible can become familiar with the attractions of the Tateyama Kurobe Alpine Route. We also aim to enhance our brand value by interacting with our customers to provide services that will please them.

2. Attitude and behavior when participating in social media

 We understand that social media is a place for communication based on personal connections, that it is open to the world at large, and that once information is transmitted, it cannot be completely undone. We will disseminate information in compliance with laws, regulations, and company rules, and take responsibility for our own information dissemination.

3. Requests to our employees

 We expect our employees to use social media in compliance with laws, regulations, and internal rules.

4. To all users of social media

〇Information is current at the time of transmission and is subject to change depending on circumstances.

〇Information transmitted by our employees on social media does not necessarily represent official announcements or official views of the Company. Please check our official website, news releases, etc. for our official announcements and statements.

〇In social media, the person in charge of operation may respond to users’ comments, etc. by using functions such as “reply” and “like”. and other functions to respond to users’ comments, etc. However, we will not respond to every user’s postings. However, we do not promise to respond to every user’s post. In addition, we may quote from users’ posts. Please understand this in advance.

〇We reserve the right to terminate or suspend all or part of the operation of any social media account at our discretion without prior notice.

〇Please be aware that in the event of comments, postings, or actions on social media that we deem inappropriate, such as those that interfere with administration or infringe on the rights of third parties, we may, at our discretion, delete such comments, etc. or block accounts. Please understand that we may delete such comments, etc. or block your account at our discretion.

〇The Company may use comments and postings made by customers and users as analytical data for the Company’s future activities and marketing. Even in such cases, no claim for remuneration or rights associated with the development will be made to the user or the customer who made the contribution.

〇Information transmitted by third parties other than the Company has nothing to do with the Company. We are not responsible for any damage, trouble, or dispute arising from information transmitted by third parties.

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